Staff

Office Manager

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Kenley: Kenley has been office manager since 2013.  He graduated from UC Riverside with a Bachelor of Arts Degree in Economics.  As office manager, he is in charge of all office operations, including billing, supervision of the staff and is chief of customer service.

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Medical Assistant

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Jeanette: Jeanette is a certified medical assistant. She joined the practice in August 2021. She is the office insurance authorization coordinator. Her role is vital in checking patients in and out, answering phone calls, and coordinating all the insurance authorizations for HMO patients. Jeanette is fluent in Spanish.

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Scribe/Office Assistant

Michelle: Michelle graduated from University California Santa Barbara with a Bachelor Science Degree in Pharmacology.  She joined the practice in March 2023 as the office assistant and scribe. She assists Dr. Li and Ms. Carter, NP with their medical documentation along with answering phone calls, checking patients in and out, and taking vitals. Michelle is fluent in Chinese Mandarin.

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Scribe/Office Assistant

Alexander: Alexander graduated in 2023 from the University of California, Los Angeles with a Bachelors of Science in Biochemistry. Alex joined the practice in November 2023 as an office assistant and scribe. He assists Dr. Li and Ms. Carter, NP with their medical documentation along with answering phone calls, checking patients in and out, and taking vitals. Alex is fluent in Chinese Mandarin.

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Scribe/Office Assistant

Lourdes: Lourdes graduated from California State University, San Bernardino and obtained a Bachelor and Master of Science Degree in Biology. She joined the practice in March 2023 as the office assistant and scribe. She assists Dr. Li and Ms. Carter, NP with their medical documentation along with answering phone calls, checking patients in and out, and taking vitals. Lourdes is fluent in Spanish.

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Billing/Accounts Specialist

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Jeri:  Jeri is our medical billing specialist consultant.